Top Consumer Reporters Share Their Top Stories
May 28 2015

Prickly Fibers Found in Pedigree Dog Treats

From John Matarese, WCPO-TV:

A number of dog owners have complained online about prickly fibers, almost like fish bones, sticking out of some Pedigree dog treats. What are these strange things? Here’s the story.

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May 28 2015

How one ring on your cell phone can turn into one big bill

If your cell phone rings just once, and then the call is disconnected, think twice before returning the call. Scammers are hoping your curiosity will mean you’ll call back, subjecting yourself to a big and unexpected cell phone bill.

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May 28 2015

When You Shouldn’t Buy Travel Insurance

According to experts, in many cases, you do not need to waste money on travel insurance. Here’s why.

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May 28 2015

FCC Urges Telcos to Block Robocalls

Some local telephone companies have argued that they are prevented from blocking robocalls because of the FCC. Now, the FCC says, there is no impediment to blocking those telemarketing calls, and in fact, the companies should offer their customers tools to do it. Here’s the story.

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May 27 2015

In Canada, Condo Disputes Get a New Forum

Instead of going to court, soon in Ontario, Canada, a $1 monthly fee tacked onto condo fees, will open the door to a new mediation service to resolve neighborly disputes. Here’s the story.

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May 27 2015

Most Frequent Lottery Winners: Ticket Sellers

Who wins the lottery most? Retailers that sell lottery tickets! The implication is that lottery ticket sellers are cheating legitimate winners by cashing in their tickets. Here’s the story.

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May 27 2015

Latest Organic “Food” — Jelly Beans!

Jelly Belly announced that starting this fall it would be offering organic fruit snacks and organic jelly beans. What’s next, organic Coke? Here’s the story.

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May 25 2015

Study Links Auto Bill Pay with Higher Usage

Automatic bill payment offers convenience, freedom from late charges and, for many electricity consumers, higher bills. That is according to a new study by Duke University. Here’s the story.

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May 25 2015

Whirlpool customer feels washed up in fix-it drama

How many repairs does it take for a brand-new appliance to be declared a dud? Read about one customer’s saga with a Whirlpool washing machine, and what it took to get the machine running correctly. Here’s the story.

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May 23 2015

3 Big Insurers Don’t Give Low Mileage Drivers a Break

From Herb Weisbaum, NBCNews.com:

A new study by the Consumer Federation of America (CFA) found customers who drive less than 5,000 miles a year may not get any discount at three of the five largest auto insurers – Farmers, Progressive and Allstate – unless they live in California, where mileage is required to be used as a rating factor. Here’s the story.

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May 22 2015

Walmart Settles CA Tire Warranty Case

Walmart agreed to pay a little over $800,000 in California to settle a case in which local DAs claimed that the company misrepresented tire warranties. Here’s the story.

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May 22 2015

Trans Fats to be Completely Phased Out

The FDA is about to issue final rules that would spell the end to trans fats in foods. Although there has been an 85% reduction in trans fats over the past few years, some products still contain them — but not for long. Here’s the story.

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May 21 2015

7 Ways to Declutter You Probably Haven’t Tried

Tired of feeling weighed down by your possessions? Check out these seven ways to declutter painlessly and effectively.

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May 21 2015

Your Smartphone is a Target, So Secure It!

Shockingly, millions of smartphone owners have no security protection on their devices. And with over 3-million phones stolen in a typical year (and who knows how many others lost), your data is an open book. Here are tips to secure your smartphone.

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May 21 2015

Getting married? Don’t get scammed

The average wedding costs more than $31,000, according to a recent study. And where there’s money, there are scammers. Make sure you don’t get taken before you take your vows.

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