Top Consumer Reporters Share Their Top Stories
Jan 29 2015

Don’t let thieves snatch your tax refund

It’s tax season, so identity thieves are gearing up to use your information in a different kind of way: to file a false tax return and get a tax refund in your name. Here’s how to protect yourself.

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Jan 29 2015

Beware These 5 Facebook Scams

It is no accident that scamsters go to popular places to find victims, such as Facebook. Here are some of the current tricks and traps they are posting.

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Jan 28 2015

Whole Foods, Wegmans Sued Over “Store-Baked” Bread

Following similar lawsuits in Australia, two US supermarket chains, Whole Foods and Wegmans, are being sued over allegedly misleading claims that their baked goods are store-baked. Apparently those items are baked off the premises, and just reheated in the store. Here’s the story.

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Jan 28 2015

If You Can’t Trust Your Banker…

Con artists are finding new ways to get your personal information, including promising bank employees money if they leak your account information to the scammers. Here’s the story.

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Jan 28 2015

Got Old Debt?

Consumers often get debt collection calls for debts they don’t recognize or that are years and years old. Here are steps to take to verify that that old debt is legitimate.

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Jan 27 2015

Government Agencies Get Failing Marks

From Herb Weisbaum, NBCNews.com:

The American Customer Satisfaction Index is out with new survey results showing that federal government agencies are scoring poorly in terms of customer satisfaction. The average score — 64 (out of 100). Here’s the story.

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Jan 27 2015

America’s Favorite Retailer is…

From Herb Weisbaum, NBCNews.com:

A poll of over 4,000 consumer reveals that Nordstrom is their favorite retailer, followed by Kohl’s and T. J. Maxx. Here are the rest of winners.

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Jan 26 2015

How to protect your kids from ID theft

Thieves want more than your identity. They want the personal information for your children, too. Learn how to protect your kids from data crooks.

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Jan 26 2015

5 Scams that Target Your Bank Account

From charity fraud to overpayment schemes, these scams seek access to your bank account. Here are five of them to watch out for.

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Jan 26 2015

CFPB Unveils New Mortgage Comparison Tool

With reports indicating that only about half of home buyers comparison shop for a mortgage, the Consumer Financial Protection Bureau unveiled a new tool to better educate them about their choices. Here’s the story.

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Jan 24 2015

Post Office Seeking 1-Cent Increases

The U.S. Postal Service is seeking a one-cent increase in the cost of postcards and additional ounces of first class letters. They are not seeking any increase in the current 49-cent rate for the first ounce of first class mail.

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Jan 23 2015

How to Report an IRS Impersonation Scam

The top scam being reported by the IRS involves getting a phone call from someone posing as an IRS agent claiming you owe taxes and demanding immediate payment via a prepaid card. Here’s how to report getting such a phone call.

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Jan 23 2015

5 Novel Tech Gizmos Coming to Stores

Imagine a mirror in a store that lets you virtually try on clothing. Or a hotspot in front of a product that links your cellphone to products reviews. These are just two of new technologies coming to a store near you.

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Jan 22 2015

The Woes of Bonded Leather Furniture

From John Matarese, WCPO-TV:

The uninformed shopper may think that bonded leather furniture is equivalent of real leather. It is not. This is the story of one woman who learned the hard way when her three year old couch started peeling.

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Jan 22 2015

Google to Resell Sprint/T-Mobile Cell Service

Sometime in the future, your wireless carrier may be Google. It just signed agreements to buy minutes and data wholesale from T-Mobile and Sprint in an apparent move to resell those cellular services under its own brand. Here’s the story.

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