Top Consumer Reporters Share Their Top Stories
Aug 20 2014

LA-AG Sues State Farms Over Car Repairs

The Louisiana Attorney General just sued State Farm alleging that the company improperly steered customers to preferred repair shops and required those shops to use “junk yard” parts in an effort to save money, putting consumers’ safety at risk. Here’s the story.

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Aug 20 2014

How to Spot and Prevent Medical ID Theft

It is not just your credit card that crooks want. They want to tap your health insurance too. Here are tips on how to protect yourself from medical ID theft.

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Aug 20 2014

Has That Recalled Car Been Repaired?

Tow truckThe National Highway Traffic Safety Administration just began offering a web service for consumers to check if a recalled car has been repaired or not. Here’s the story.

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Aug 20 2014

They Decided to Buy Nothing for a Year

Two roommates in Canada decided that they were spending too much money and they needed to cut back. And cut back they did. They aimed to buy nothing for a year, and saved a whopping $55,000. Here’s their story.

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Aug 19 2014

Checking Account Fee Transparency Studied

checkJust to try to find all the fees that big banks charge on their checking accounts. It’s not easy, and this new study from WalletHub proves it. See how banks hide their fees in their report.

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Aug 19 2014

Renting Textbooks Could Cut Costs Significantly

From John Matarese, WCPO:

Some textbooks today can be as expensive as $300. $300! Ouch! But some online stores will let you rent textbooks for a fraction of the cost for one semester. Here’s the story.

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Aug 19 2014

App Turns Off Debit Cards When Not in Use

From Jim Donovan, KYW-TV:

credit cardThe latest way to protect your debit and credit cards is to turn them off when not in use. A number of new apps do just that. Here’s the story.

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Aug 18 2014

36% Have Saved Nothing for Retirement

piggybankA new study reveals that one in three Americans have saved nothing toward retirement. And the younger the person is, the less likely they have begun saving. For example, almost 70% of 18-29 year olds have saved nothing for their golden years. Here’s the story.

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Aug 18 2014

When a Carmaker Advertises “All New”… Beware

Car manufacturers often play fast and loose with the term “all new.” Sometimes they use it when there is a modest refresh of an existing model. Others use it when there is a complete redesign. Here’s the story.

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Aug 15 2014

Beware Robin Williams Click-Jacking Scams

From Jim Donovan, KYW-TV:

With interest very high concerning the death of Robin Williams, scamsters are taking advantage of the public’s curiosity by posting tainted links on various social media sites. They might offer secret footage or other Robin Williams video, but direct you to sites that infect your computer with malware. Here’s the story.

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Aug 15 2014

Hackers Having a Field Day with the Internet of Things

At a recent hackers conference, participants said that product manufacturers are rushing products to market that can be operated via wifi, but they are not taking the time to build in strong security. As a result, hackers can easily unlock your front door by hacking into that new-fangled lock. Here’s the story.

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Aug 14 2014

Don’t Assume the College Bookstore Offers Good Deals on Computers

collegeAccording to DealNews, your college-age kid could get ripped off by his or her college bookstore if you buy a laptop there without comparison shopping. In some cases, their prices were 35% higher than those elsewhere. Here’s the story.

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Aug 14 2014

“As Seen on TV” Company Telebrands Sued by NJ

As Seen on TVThe New Jersey Division of Consumer Affairs just filed a lawsuit again Telebrands, one of the leading sellers of products via infomercials. The suit alleges that the company sent consumers unwanted goods, did not allow them to opt out of additional merchandise, made false promises and misrepresentations, etc. Here’s their case.

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Aug 13 2014

How to Get Credit Card and Bank Fees Reversed

Hit with a surprise fee on your credit card or bank statement? You might be able to talk your bank into reversing it. Read how here.

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Aug 13 2014

BANKS DO POORLY IN SECRET SHOPPER INVESTIGATION

Four consumer groups sent mystery shoppers into dozens of bank branches to ask about overdraft protection. What they were told was often confusing and inaccurate. Read the full story.

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