Top Consumer Reporters Share Their Top Stories
Aug 18 2017

9 Steps to Prepare Yourself Now for the Next Recession

It’s been eight years since the end of the Great Recession. The current economic expansion can’t last. So be ready to survive — and thrive — when it ends. Here’s how.

 

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Aug 18 2017

There’s No Secret Bank Account to Pay Bills

The Federal Reserve Bank of New York reports that scammers are telling people they can pay their bills using so-called “secret accounts” or “Social Security trust accounts” and routing numbers at Federal Reserve Banks. In exchange for personal information, like Social Security numbers, people get what they think is a bank account number at a Federal Reserve Bank. It’s a scam.

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Aug 17 2017

Nissan Still has Transmissions Issues

Hundreds of owners have been complaining to the NHTSA and online about their transmissions slipping, since it switched to “continuously variable” automatic transmissions about a decade ago. And despite a warranty extension, the complaints keep coming. Here’s the story.

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Aug 17 2017

Will Scammers Trick Your Tax Preparer?

The IRS says scammers are targeting tax preparers in an attempt to get consumers’ private information. Here’s what the agency is doing to help, and what you can do as a consumer.

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Aug 16 2017

10 Best Selling Products in Japan

Did you ever wonder what products are the most popular in other countries? This story looks at the top sellers in Japan.

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Aug 16 2017

In UK, Supermarkets Cut Back on BOGO Deals

After criticism about non-transparent pricing, UK supermarket have been advertising fewer promotions this year, and instead are lowering some everyday prices. Is this something we have to look forward to also?

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Aug 16 2017

FTC Settles with Uber Over Data Privacy

The FTC alleged that Uber’s failure to provide reasonable data security allowed a hacker to access personal information about Uber drivers in May 2014. The information included more than 100,000 drivers’ names and license numbers. Uber has notified the affected drivers. The complaint alleges that Uber could have taken reasonable, low-cost measures that could have helped the company prevent the breach.

The FTC’s complaint also charges that Uber failed to live up to its promise to monitor driver and rider accounts for unauthorized access by Uber employees

Here’s more.

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Aug 15 2017

Debit Card Chips Help Cut Fraud

An estimated 80 percent of U.S. debit cards have been converted to chip cards. A study found that fraud loss rates dropped by approximately 28 percent in 2016 compared to 2015 levels. Here’s the story.

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Aug 14 2017

56 Days Without a Dryer, Best Buy Customer is Steamed

Customer service mistakes happen, but for one Best Buy customer, a dryer install job went wrong not once, not twice, but four times. See what it took to make it right.

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Aug 11 2017

7 Ways to Avoid Scams

From unsavory contractors to unwanted robocalls, fraudsters are out to get your money. Here are 7 ways to avoid scams.

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Aug 11 2017

13 Easy Ways to Cut Food Waste and Save Money

The average American wastes hundreds of dollars’ worth of food every year. Reclaim that money with these easy tips.

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Aug 11 2017

6 Tactics that Convince You to Buy

How do you get a person to buy a product or service? Psychology holds answers to questions that have preoccupied marketing departments for decades, particularly surrounding how to influence people and how people respond to attempts to influence their behaviors. Here’s the story.

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Aug 10 2017

Labor Dept. Seeks to Delay Consumer Rule

There is a regulation that requires financial advisers to put their clients’ best interests ahead of their own. Now the Labor Department is asking for a 18 month delay in implementation. So you could get screwed in the meantime. Here’s more.

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Aug 10 2017

UT Deregulates Landline Telephone Service

Utah will no longer regulate landline telephone service quality meaning that the local phone company will no longer have to meet customer service standards and quality standards. Here’s more.

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Aug 10 2017

“Basic Economy” Fares Come with Catches

You think you’re getting a great airfare from one of the major airlines, but if you check the fine print, it has restrictions that you never thought were possible: you board last, you can’t use the overhead bin, and your seat will not be assigned until the last minute. Yikes! Here’s more.

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