Top Consumer Reporters Share Their Top Stories
Apr 1 2015

Imposter Scams are No Joke

From Herb Weisbaum, NBCNews.com:

This April Fools Day… don’t get scammed by someone claiming to be from the IRS, Microsoft, or some other entity. They are out to separate you and your money.

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Apr 1 2015

NY-AG Cracks Down on Fake Subscription Bills

The New York Attorney General is alleging that a series of interrelated companies has been sending magazine and newspaper subscription and renewal offers to consumers claiming illusory savings. Here’s the story.

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Apr 1 2015

Customer Service Better Online than In-Store

A new survey of retailers reveals that twice as many of them believe that customer service is better online than in-store. Here are the study’s findings.

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Mar 30 2015

Non-Payers of Home Mortgages May Get Homes Free

You get a house, and you get a house… that’s not what Oprah recently said, but what court judges are beginning to say. That’s because the statute of limitations is beginning to run out on early mortgage foreclosure cases. And those homeowners who stopped paying their mortgage and haven’t been kicked out of their homes yet, may get to stay. Here’s the story.

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Mar 30 2015

Big victory against credit-reporting firm that wrongly called Navy vet a felon

When Chaz Epps wanted a new apartment, the landlord ran a credit check. The reporting firm said Epps was a felon and he didn’t get the apartment. But that was a case of identity theft, and the reporting firm refused to fix it even though Epps proved his real identity.  See how he won his fight.

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Mar 27 2015

UK Overhauls Its Consumer Law

The Consumer Rights Act in the UK goes into effect this October. It combines eight different consumer laws into one master law, and gives consumers some new rights. Among those rights is the ability to return faulty goods within 30 days of purchase. Here’s the story.

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Mar 26 2015

Weddings Get Smaller as Average Price Tag Hits Record Levels

A recent survey found that on average, Americans are spending more than $31,000 to tie the knot — and that doesn’t even include the honeymoon. Here’s the story. 

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Mar 26 2015

New Voluntary Food Label for Non-GMO Foods Proposed

More and more foods are genetically modified and that worries some consumers. Now a bill has been filed in Congress to allow companies that sell NON-genetically modified foods to place a uniform “No GMOs” label on their products. Here’s the story.

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Mar 26 2015

Email Most Likely Method to Scam You Out of Your Tax Refund

Despite stories of fake IRS agents calling consumers trying to get them to pay supposedly back taxes, the most likely way someone else could claim your refund is through a phishing email. Here’s the story.

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Mar 26 2015

UK Wants to Outlaw Pre-Checked Insurance Boxes

There is a nasty practice by some sellers where costly optional insurance offers are pre-checked on their websites. That means consumers have to untick the box, or get charged for the unwanted insurance. Now the Financial Conduct Authority in the UK wants to outlaw opt-out insurance. Here’s the story.

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Mar 25 2015

Energy Drinks Should Not be Sold to Kids

According to a new study from the University of Connecticut, energy drinks can be harmful to kids and adolescents, and should not be sold or marketed to children under 18. Kids who drink high-caffeinated energy drinks can suffer negative health, social, emotional and behavioral problems, the study says. Here’s the story.

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Mar 24 2015

Security-Savvy Smartphone Users…

are the most likely to partake in risky mobile behavior, like connecting their smartphones to unsecured public Wi-Fi networks, visiting unfamiliar sites on their phones, and plugging their phones into public charging stations according to a new survey.

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Mar 24 2015

Diet Soda Sales Fizzle

Americans’ love affair with diet soda is waning. Diet Coke sales in the last 10 years, for example, are down by a whopping 25%. What’s going on?

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Mar 23 2015

How Color Affects Shoppers’ Buying Decisions

Color matters, most times, but if shoppers care about product details, black and white pictures may tell help shoppers focus on the details more. That is the conclusion of a new study from Ohio State University.

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Mar 20 2015

Don’t Waste Your Money on These 10 Popular Home Upgrades

With spring approaching, many homeowners undertake upgrade projects. Here are some that don’t give you a great return on your investment.

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