Author Archive

Sep 22 2017

Base Airfares Down, But Bag Fees Increase Total

Are travelers paying lower airfares? The truth is while base airfares are lower, the total paid has increased because fees for checking a bag are higher than base fares have dropped. Here’s more.
Sep 20 2017

Social Media More Than Price Influences Gen Z

Social media plays a huge role — bigger than pricing — when it comes to influencing the purchase decisions of Generation Z. That’s according to initial findings from an ongoing study into the shopping attitudes and behaviors
Sep 20 2017

3 Out of 4 Use Amazon for Product Research

Seventy-two percent of shoppers go to Amazon to learn more about a product before they make buying decision. This research includes product details, pricing, and reviews. Here’s more.
Sep 20 2017

MA-AG First to File Case Against Equifax

Massachusetts Attorney General Maura Healey has filed a lawsuit against the credit reporting company Equifax after the company announced 143 million Americans had their information exposed— including Social Security numbers, birthdates and address histories. Here’s more.
Sep 19 2017

Beware Fake Traffic Tickets

Virginia car owners are being warned about emails purporting to contain traffic tickets for running a red light or other violation. It’s a scam! Here’s more.
Sep 18 2017

Old Kenmore Range Coveted at Consumer Reports

A 2005 Kenmore electric range has a special space in the testing labs at Consumer Reports. It broiled so well, it is the standard against which other ranges are measured. Here’s the story.
Sep 16 2017

The Nightmare Living Next to Construction Site

Here is the tale of a NY condo owner who has had a nightmare of noise and damage living next to a building that is taking years to finish.
Sep 15 2017

Dozens of Android Apps Infected with Malware

A mobile threat research team identified a new variant of an Android malware that sends fraudulent premium SMS messages and charges users’ accounts for fake services without their knowledge. According to Google Play data, the malware infected
Sep 14 2017

Hertz Deducts for Pet Hair in Rental Car

A Florida resident fleeing from the storm got a surprise charge from Hertz when she went to return her car — a $300 charge for car cleaning because of pet hair in the vehicle. The consumer did
Sep 12 2017

Phishy Email Uses BBB Logo

The BBB is warning that there is a phishing scam going around pretending to be from the Better Business Bureau. Here’s the story.
Sep 9 2017

Groceries Downsized Even in Australia

Halfway around the world, the product manufacturers’ tricks are the same. Here are some examples of items downsized in Australia.
Sep 9 2017

Quest Diagnostics Sued for Overcharging

Quest is one of the largest testing laboratories when it comes to blood tests and other diagnostic tests. Now a group of consumers in New Jersey is suing Quest saying they charge consumers without insurance substantially higher
Sep 9 2017

Has Unlimited Data Slowed Verizon Speeds?

According to BGR, the case against Verizon is simple: crowd-sourced speedtest data from Opensignal and Ookla, the company behind, shows a perceptible drop in Verizon’s average speed for the first half of 2017, after it introduced
Sep 8 2017

Beware of Calls from These Area Codes

Although scam callers once used a 900 number, they’ve changed their methods as the general public has caught on. Now, many scam phone numbers have the area code 809 and 473, which originate in the Caribbean. Here’s
Sep 7 2017

Roku Adds Free Movie Channel

Streaming device maker Roku launched a new channel on its platform offering free Hollywood movies. Here’s the story.