Sears offers discount after dishwasher fails, then doesn’t respond

Doug Dale said the same part of his Sears Kenmore dishwasher broke four times in four years, and each time, Sears said he had to buy the part. The fourth time, Dale refused. Then Sears offered a 30 percent discount on a new machine, so Dale bought a new machine. But when he contacted Sears to get the promised money back, he said Sears didn’t return his calls. 

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