Take a look at your cable TV bill. You’ll see lots of small fees and taxes. When one customer examined his bill, he saw he was being charged for a modem – a modem he actually owned. See what it took to get his provider to remove the fee.
Karin Price Mueller writes the Bamboozled consumer affairs column for The Star-Ledger, and she’s the founder of NJMoneyHelp.com. She lives in New Jersey with her husband, three kids and two English Mastiffs. Whatever they don’t eat goes into her retirement accounts.